We know that taking the first step towards better mental well-being can come with a lot of questions. That’s why we’ve put together this FAQ page to give you clear, honest answers and help you feel confident in your journey with Onward Shift. Whether you’re wondering how our support works, who we help or what to expect, you’ll find the answers here. If there’s anything else you need, don’t hesitate to reach out we’re here for you every step of the way. Let’s move forward together!
Yes. Everything you share is treated as confidential.
Our coaches and counsellors follow strict confidentiality standards, meaning anything discussed in your sessions stays between you and them unless there is a legal or safety obligation to act.
You’ll always be in a safe, non-judgemental space.
That’s completely okay and more common than people think. The relationship has to feel right for it to work.
If something doesn’t feel comfortable, just let us know at jo*****@*********ft.com and we’ll help match you with someone else.
We keep pricing simple and transparent.
You can expect:
There’s no pressure, just support at your pace.
Sessions usually last 50–60 minutes and can be:
Each session is guided but flexible. Typically, we:
Everything is tailored to you.
Email: jo*****@*********ft.com
We’ll get back to you as soon as possible.
Onward Shift is a platform for real conversations, support and connection in construction built from lived experience.
No, it’s for anyone who wants to:
No.
If you need urgent help, please visit our Urgent Help page for immediate support options.
Yes, we offer tailored talks for companies, colleges and organisations.
Pricing varies depending on the session and the speaker but typically starts from £500 per speech.
Yes, we can travel across the UK and beyond.
We support the construction industry but are always keen to share construction stories with other industries aswell.
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